D.R. Horton Headquarters

D.R. Horton headquarters is at 1341 Horton Circle, Arlington, Texas 76011, a six-acre campus the company built for itself after four decades in downtown Fort Worth. America’s largest homebuilder closes roughly 85,000 homes a year, and most people searching for its corporate office are homeowners with a warranty or construction problem that the local division has not fixed. Below you will find the current headquarters address and switchboard, the official warranty request portal, the corporate customer care email, DHI Mortgage contacts, and an escalation path that reflects how D.R. Horton actually handles complaints — including the binding arbitration clause in most of its purchase agreements.

D.R. Horton Headquarters Location and Contact Information

D.R. Horton, Inc. lists its principal executive offices as 1341 Horton Circle, Arlington, Texas 76011, with a main telephone number of 817-390-8200, on the cover of its most recent quarterly report to the SEC (for the quarter ended June 30, 2026). The same address and number appear on the company’s own Contact Us page, alongside the corporate email address [email protected]. The campus sits between Dallas and Fort Worth, just north of the Arlington entertainment district, and consists of a four-story office building with a connected parking garage. The company moved here in 2017 after decades in downtown Fort Worth, where it had been headquartered since Donald R. Horton built his first house there in 1978.

Keep in mind that the Arlington headquarters is an executive and administrative office, not a customer service center. D.R. Horton is organized into local operating divisions — 126 markets across 36 states as of mid-2026 — and each division handles its own sales, construction, closings and post-closing warranty service. The corporate switchboard will generally direct a homeowner back to the division that built the home. That is why the most useful contact for most readers is not a phone number at all: it is the online warranty request form, which the company routes to the Customer Care team for your community.

Phone Contacts

D.R. Horton does not publish a national customer service hotline. The numbers below are the ones the company itself lists on its official contact page and its affiliates’ sites; we have left out anything that could not be verified there:

• Corporate headquarters (switchboard): 817-390-8200 — executive offices in Arlington; not a warranty or sales line
• Corporate customer care (email): [email protected] — for issues your local division has not resolved
• Warranty requests: submit online at drhorton.com/warranty — enter your ZIP code and address and the request goes to your local Customer Care team
• Division offices: the contact page lists the street address and main phone number for every D.R. Horton division office in 34 states — this is the number to call about a home under construction or a scheduled warranty visit
• DHI Mortgage (loan servicing and payments): 1-866-350-7746, 8 AM – 5 PM Central, per the DHI Mortgage contact page
• DHI Mortgage and DHI Title (Austin office): 512-502-0545
• D.R. Horton Insurance Agency: 800-835-7602 for quotes and new policies; 800-207-6187 for claims and changes to an existing policy

Customer Service and Support Channels

The warranty request portal is the front door for any problem with a completed home. You enter your ZIP code, pick your address from the drop-down, describe the issue and submit; the company says the request is then “directed to your local Customer Care team for their review and action.” Before you file, the same page offers state-by-state maintenance guides and FAQs, because a good share of warranty submissions turn out to be homeowner maintenance items (caulking, HVAC filters, sprinkler settings) that the warranty does not cover. D.R. Horton’s standard coverage, as described in its annual report, is a one-year limited warranty on workmanship and materials, two years on major mechanical systems, and ten years on structural elements such as framing and foundations.

For a home still under construction, your point of contact is the community sales office and construction manager, and after that the division office listed on the contact page. Social media is a public-relations channel rather than a support desk: the company posts on Facebook (DRHorton.Homes), Instagram (@drhorton) and LinkedIn, but does not resolve warranty cases there. One practical tip that applies to every builder: put each item in writing through the portal even if you have already spoken to someone. The dated record is what your division, and later the corporate office, will look at when deciding how to respond.

Affiliate and Division Office Contacts

D.R. Horton bundles mortgage, title and insurance services through wholly owned affiliates, and each has its own address and phone number. Sending a mortgage question to the Arlington headquarters, or a warranty complaint to DHI Mortgage in Austin, is a common way to lose a week. These addresses come from the company’s contact page and the affiliates’ SEC filings:

Company Background

Donald R. Horton built his first home in Fort Worth, Texas in 1978, and the company that carries his name has been the largest homebuilder in the United States by volume every year since 2002. D.R. Horton went public in 1992 and now trades on the New York Stock Exchange (and, since June 2025, on NYSE Texas) under the ticker DHI. According to its fiscal 2025 annual report, the company has closed more than 1.2 million homes in its 47-year history. In the fiscal year ended September 30, 2025 it closed 84,863 homes at an average price of about $370,000, generated $34.3 billion in consolidated revenue, and employed 14,341 people — roughly 10,000 of them in homebuilding operations and 586 at the Arlington corporate office.

D.R. Horton sells under several product lines: the original Tradition Series, the entry-level Express Series aimed at first-time buyers, the higher-end Emerald Series, and the low-maintenance Freedom Series for active adults. The financial services arm, DHI Mortgage, originated or brokered 68,982 loans in fiscal 2025, and DHI Title handles closings in many of the same markets. Forestar Group, a publicly traded lot developer in which D.R. Horton holds a majority stake, sold 14,240 finished lots in fiscal 2025, 83 percent of them to D.R. Horton. The company also builds single-family and multi-family rental communities for bulk sale to investors. For fiscal 2026, management guided in July to 83,800–84,300 home closings and $32.5–33.0 billion in revenue, citing affordability constraints and cautious buyers.

Leadership

Paul J. Romanowski has been President and Chief Executive Officer since October 1, 2023, after two decades running the South Florida division and then a region and serving as co-chief operating officer. He succeeded David V. Auld, who became Executive Chairman of the board in May 2024 following the sudden death of founder and chairman Donald R. Horton on May 16, 2024. Bill W. Wheat serves as Executive Vice President and Chief Financial Officer. D.R. Horton, Inc. is incorporated in Delaware, as most large U.S. public companies are — our Delaware business search guide explains how to look up the registration. Its operating divisions are registered to do business in each state they build in; the Texas business search guide covers the home state.

Key Office Locations

Arlington is the corporate center, but the company deliberately runs a decentralized model. Each of the six reporting regions — Northwest, Southwest, South Central, Southeast, East and North — has a regional office with its own president and finance staff, and beneath those sit the local divisions that homeowners deal with day to day. Austin, Texas hosts DHI Mortgage and DHI Title at 10700 Pecan Park Boulevard, and Forestar is headquartered a few miles from D.R. Horton’s campus on East Lamar Boulevard in Arlington. Fort Worth, the company’s original home, remains one of its biggest Texas markets even though the corporate staff left downtown in 2017.

Dealing with Customer Complaints

Step 1 — Warranty request. File the issue through the warranty portal, with photos, and note the date. Your local Customer Care representative and construction manager are the people who can actually schedule a repair. Be specific about which items you consider warranty defects rather than maintenance, and keep copies of every email and work order. If a repair is scheduled and not completed, file again rather than calling — you want the paper trail.

Step 2 — Division president, then corporate. If the Customer Care team stalls, write to the division president at the division office address on the contact page, summarizing the history and what you want done. If that fails, write to the corporate office at 1341 Horton Circle, Arlington, TX 76011, and copy [email protected]. Letters to headquarters are typically forwarded back to the region with a request for a response, which is often what breaks a logjam.

Step 3 — State and federal agencies. Homebuilding is regulated mainly at the state level. Where your state licenses residential contractors, its licensing board takes complaints; Texas has no homebuilder licensing agency, so Texas homeowners use the Texas Attorney General’s consumer complaint form. Note that Texas and several other states require you to give the builder written notice and an opportunity to inspect and repair before you sue — in Texas, under the Residential Construction Liability Act. If the home was financed with an FHA-insured loan, HUD’s FHA Resource Center can explain the builder warranty requirements that apply to newly built FHA-financed homes.

Step 4 — Arbitration. Most D.R. Horton purchase agreements and limited warranties contain a binding arbitration clause covering construction and warranty disputes, which means you generally cannot take the company to court — including small claims — without first going through arbitration. Courts in a few states have refused to enforce specific versions of the clause, but you should assume yours applies. Read the dispute resolution section of your contract, and for a serious structural defect consult a construction attorney before the notice deadlines in your warranty and state law run out.

Summary

D.R. Horton’s headquarters is at 1341 Horton Circle, Arlington, TX 76011, reachable at 817-390-8200, but warranty and construction issues are handled by the local division, starting with the online request at drhorton.com/warranty and escalating in writing to the division president and then to [email protected]. Mortgage questions go to DHI Mortgage at 1-866-350-7746. Looking for another company’s corporate contacts? Browse our other headquarters guides.

Frequently Asked Questions

Where is D.R. Horton’s headquarters located?

D.R. Horton, Inc. is headquartered at 1341 Horton Circle, Arlington, Texas 76011, in the Dallas–Fort Worth area. The company moved there from downtown Fort Worth in 2017.

What is the D.R. Horton corporate phone number?

The corporate switchboard is 817-390-8200. It is an executive office number, not a customer service line; warranty requests are submitted online at drhorton.com/warranty and handled by your local division.

How do I file a warranty claim with D.R. Horton?

Go to drhorton.com/warranty, enter your ZIP code, select your address and describe the problem. The request is routed to the Customer Care team for your community. Standard coverage is one year on workmanship, two years on major systems and ten years on structural elements.

Who is the CEO of D.R. Horton?

Paul J. Romanowski is President and Chief Executive Officer, a role he has held since October 1, 2023. David V. Auld is Executive Chairman of the board.

Who owns D.R. Horton?

D.R. Horton is a publicly traded company (NYSE: DHI) owned by its shareholders. Founder Donald R. Horton, who led the company from 1978 until his death in May 2024, was its chairman and largest individual shareholder.

How do I escalate a complaint to D.R. Horton corporate?

After filing through the warranty portal and writing to your division president, send a written summary to D.R. Horton, Inc., 1341 Horton Circle, Arlington, TX 76011, and email [email protected]. Beyond that, your state attorney general or contractor licensing board can take a complaint, and most purchase agreements require binding arbitration for unresolved disputes.