Morgan & Morgan headquarters is at 20 North Orange Avenue, Suite 1600, Orlando, FL 32801 — the same downtown Orlando address where John Morgan opened the firm in 1988, now the nerve center of what the firm calls America’s Largest Injury Law Firm. Below you will find the corporate office address, the 24/7 intake number and the Orlando office line, the client portal and Client Experience contacts that existing clients actually need, and the escalation path that works when your case team goes quiet.
| Headquarters | 20 North Orange Avenue, Suite 1600, Orlando, FL 32801, United States |
| Corporate office | Morgan & Morgan, P.A., 20 North Orange Ave, Suite 1600, Orlando, FL 32801 (also the firm’s Orlando client office) |
| Free case evaluation (new clients) | 877-667-4265 (24 hours a day, 7 days a week) |
| Orlando office | (407) 420-1414 |
| Client Experience team (existing clients) | 888-488-0018 or [email protected] |
| Client portal | app.forthepeople.com (web) or the Morgan & Morgan Mobile app |
Morgan & Morgan Headquarters Location and Contact Information
Morgan & Morgan, P.A. is headquartered at 20 North Orange Avenue, Suite 1600, Orlando, FL 32801, in a glass office tower on Orange Avenue in the heart of downtown Orlando, a few blocks from Lake Eola Park and the Orange County Courthouse. The firm’s name runs across the building’s street-level marquee, and its contact page, its Orlando office page, and its own headquarters explainer all list this same suite. Unlike many companies we cover, Morgan & Morgan has not moved: the firm was founded in Orlando and has kept its home office there for close to four decades.
Two things are worth knowing before you show up. First, the headquarters doubles as a working law office — it is where the firm’s Orlando attorneys and case staff sit, not just an executive suite — so Orlando-area clients can and do meet their legal teams there. Second, if your case is being handled by one of the firm’s other 140 offices, the Orlando switchboard is not the fastest route to your file. Your case manager, the client portal, or the Client Experience line (all below) will get you an answer far sooner than a letter to the corporate office.
Phone Contacts
Morgan & Morgan publishes surprisingly few phone numbers for a firm of its size; almost everything routes through one national intake line. These numbers come from the firm’s official contact page, its Orlando office page, and its client complaints page:
- Free case evaluation / main line (new clients): 877-667-4265 — 24/7
- Orlando headquarters office: (407) 420-1414
- Client Experience team (existing clients with a concern): 888-488-0018, or email [email protected]
- Case referrals from other attorneys: [email protected]
- Media inquiries: [email protected]
One caution: the phone number displayed at the top of forthepeople.com changes depending on how you arrived at the site, because the firm uses call-tracking numbers for its advertising. Every one of them reaches the same 24/7 intake team, but 877-667-4265 is the number the firm prints on its own contact and office pages, so it is the one to save.
Customer Service and Support Channels
Once you sign with the firm, your case is assigned to a legal team that, according to the firm’s client FAQ, usually includes an attorney, a paralegal, and a case manager. The case manager is your day-to-day contact for status updates, medical records, and paperwork; the attorney handles negotiation, filings, and strategy. You can reach the team by phone, email, or through the client portal at app.forthepeople.com, which also powers the Morgan & Morgan Mobile app for iOS and Android. The portal lets you check case status, upload documents, and message your team without waiting on hold — and because messages are time-stamped, it is also the best place to build a record if you later need to escalate.
Prospective clients can start with the online free case evaluation form or the 24/7 intake line; the firm works on contingency (“The Fee Is Free”), so there is no charge for the initial review. For in-person help, the office locator lists all 140 offices, and the firm’s careers pages at forthepeople.com/employment handle job applications — do not send resumes to the intake line. A practical tip for existing clients: ask your case manager at the outset how often you should expect updates and in what form. Morgan & Morgan itself acknowledges that difficulty getting timely information is the leading cause of client complaints about lawyers, so setting the cadence early prevents most problems.
Company Background
John Morgan and his wife Ultima founded Morgan & Morgan in Orlando in 1988, starting with one other lawyer, two secretaries, and a receptionist. The firm’s origin story, repeated on its about page, traces back to John’s brother Tim, who was paralyzed in a workplace accident and left under-compensated by insurers — the experience behind the “For the People” slogan. Aggressive television and radio advertising from 1989 onward made the firm a household name in Florida, and a wave of office openings through the 2010s and 2020s took it national.
Today the firm reports 1,100+ attorneys, more than 4,000 support staff, 140 offices, licensing in all 50 states, and more than $35 billion recovered for over 700,000 clients — figures the firm itself publishes and revises often (its about page, written in 2025, still says 1,000 attorneys). In 2016 John Morgan co-founded Litify, the case-management software the firm runs on, and in 2024 Law360 ranked Morgan & Morgan among the 50 largest U.S. law firms by headcount — unusual company for a plaintiffs’ personal-injury practice. It is privately held: the legal entity is Morgan and Morgan, P.A., a Florida professional association, which you can look up through the state’s corporate registry using our Florida business search guide.
Leadership
Because it is a private law firm rather than a corporation, Morgan & Morgan has no CEO in the conventional sense. John Morgan remains the founder and public face of the firm, while his son Dan Morgan serves as Managing Partner and signs the firm’s press releases and partnership announcements. Two other sons, Matt and Mike Morgan, are attorneys at the firm, and Ultima Morgan stays involved in operations and the family’s philanthropy. Business functions are run by a professional executive team, including a Chief Growth Officer and a Chief Marketing Officer hired in late 2025.
Key Office Locations
Orlando is the flagship, but Florida alone hosts more than 30 Morgan & Morgan offices, including Tampa, Jacksonville, Miami, Fort Lauderdale, West Palm Beach, and Tallahassee. Outside the home state, the firm’s office directory lists major locations in New York City, Los Angeles, Chicago, Houston, Dallas, Atlanta, Philadelphia, Phoenix, Boston, Nashville, Memphis, and Las Vegas, plus a newer downtown Buffalo office announced in March 2026. Each office handles cases locally under the firm’s national brand; if you were signed up through a specific office, that office — not Orlando — is where your file lives.
Dealing with Customer Complaints
Start inside your own case team: raise the problem with your case manager, and if it is not fixed, ask to speak with the attorney assigned to your case or the managing attorney of the office handling it. Put the request in writing through the client portal so it is dated. If that stalls, go to the firm’s dedicated Client Experience team — call 888-488-0018, email [email protected], or use the client complaint form on the firm’s complaints page. The firm says this team will hear your concerns, discuss the matter with you, and work to resolve it quickly; you can also write to the corporate office at 20 North Orange Avenue, Suite 1600, Orlando, FL 32801.
Lawyers, unlike most businesses, answer to a state bar. For a Florida case, The Florida Bar’s Attorney/Consumer Assistance Program (ACAP, 866-352-0707) will discuss your problem, may help resolve it informally, and can send you the Inquiry/Complaint Form for a formal grievance. If your case is being handled in another state, contact that state’s bar association instead — the attorney on your file is licensed there. For disputes about the fee itself, The Florida Bar runs a free, binding Fee Arbitration Program; both you and the firm must agree in writing to participate, and the arbitrators decide only the fair and reasonable value of the legal services.
Summary
Morgan & Morgan’s headquarters is at 20 North Orange Avenue, Suite 1600, Orlando, FL 32801, reachable at (407) 420-1414, with the national 24/7 intake line at 877-667-4265. Existing clients get faster results through the client portal, their case manager, and the Client Experience team at 888-488-0018, with the state bar as the outside escalation route. Looking for another company’s corporate contacts? Browse our other headquarters guides.
Frequently Asked Questions
Where is Morgan & Morgan’s headquarters located?
Morgan & Morgan, P.A. is headquartered at 20 North Orange Avenue, Suite 1600, Orlando, FL 32801, in downtown Orlando, Florida, where the firm was founded in 1988.
What is the Morgan & Morgan phone number?
The main 24/7 number for a free case evaluation is 877-667-4265. The Orlando headquarters office answers at (407) 420-1414, and existing clients with a concern can call the Client Experience team at 888-488-0018.
Who is the CEO of Morgan & Morgan?
The firm has no CEO title. John Morgan is the founder, and his son Dan Morgan is Managing Partner. Morgan & Morgan is a private law firm, not a publicly traded company.
Who owns Morgan & Morgan?
Morgan & Morgan is privately owned by its partners, led by the Morgan family. Its legal entity is Morgan and Morgan, P.A., a Florida professional association.
How do I contact my Morgan & Morgan case manager?
Message your case manager through the client portal at app.forthepeople.com or the Morgan & Morgan Mobile app, or call the office handling your case. If you cannot get a response, contact the Client Experience team at 888-488-0018 or [email protected].
How do I file a complaint against Morgan & Morgan?
Use the firm’s Client Experience team first (888-488-0018, [email protected], or the complaint form on forthepeople.com). If that fails, contact The Florida Bar’s ACAP hotline at 866-352-0707 for Florida cases, or the bar of the state where your case is being handled.