Nike Headquarters

Nike headquarters sits at One Bowerman Drive, Beaverton, Oregon 97005 — a 400-acre campus that Nike renamed the Philip H. Knight Campus in late 2025 to honor its co-founder. Strictly speaking, the campus is in unincorporated Washington County just outside Beaverton city limits, which is why maps and mailing addresses sometimes disagree. Below you will find the current corporate address, the verified Nike consumer services phone number and hours, the support channels that actually get answers, and the escalation steps that work when a return, refund, or order problem stalls.

Nike Headquarters Location and Contact Information

NIKE, Inc. lists its principal executive offices as One Bowerman Drive, Beaverton, Oregon 97005-6453 in its most recent annual report (Form 10-K). The street is named for co-founder and track coach Bill Bowerman. The campus itself is a common source of confusion: although every Nike address says “Beaverton,” the land lies in unincorporated Washington County, just outside the city’s boundaries, and Nike’s own filings carefully describe it as “near Beaverton.” For mail and navigation, Beaverton is the correct city to use.

The campus has grown substantially in recent years. A multi-year expansion added more than 1.1 million square feet of new space, including the LeBron James Innovation Center (opened 2021, home to the Nike Sport Research Lab) and the one-million-square-foot Serena Williams Building (opened 2022), the largest building on campus and the new home of Nike’s design teams. In October 2025 Nike renamed the whole site the Philip H. Knight Campus; the 10-K describes it as roughly 400 acres with more than 40 buildings and about 10,600 employees. Keep in mind that this is an executive and design campus, not a store or service center — you cannot return products, pick up orders, or get walk-in help there. Nike states on its help site that unsolicited mail sent to headquarters is discarded, so customer issues should go through the channels below.

Phone Contacts

Nike keeps its consumer phone contacts simple: one toll-free number for products and orders, published on the official Nike help center. Nike does not publish separate consumer numbers for returns, membership, or SNKRS — those requests are routed from the same line or handled by chat.

• Consumer services (products & orders): 1-800-806-6453 — 4 AM to 11 PM Pacific, 7 days a week
• Live chat (products & orders): nike.com/help or the Nike app — 4 AM to 11 PM Pacific, 7 days a week
• Request a call back: the help center’s “Have Nike call you” option schedules a call at a time you choose
• Nike Run Club, Nike Training Club and .SWOOSH app support: message @NikeService on X, 7 days a week
• Corporate switchboard: (503) 671-6453 — the executive office number from Nike’s SEC filings; it does not handle orders or returns

Customer Service and Support Channels

For most order problems, chat is faster than the phone. The chat window on nike.com/help and inside the Nike app connects to the same consumer services team, keeps a written record of what was promised, and can look up an order by number without the hold queue. Nike Members can also start returns, track packages, and cancel unshipped orders directly from the app or the Orders page — Nike’s official return policy gives you 60 days from delivery or store purchase for most items, and returns are free for Nike Members, which resolves the most common reason people call in the first place.

Nike’s roughly 350 U.S. stores (about 210 Nike factory stores, 75 Nike in-line stores and 60 Converse stores, per the fiscal 2026 10-K) accept in-person returns and exchanges for most nike.com orders, which is often the quickest fix for a wrong size. Use the store locator at nike.com/retail. One practical tip: the consumer services line opens at 4 AM Pacific, and early weekday mornings are consistently the quietest time to call. Have your order number and the email on the account ready before you connect — the first thing every rep asks for.

Corporate, Media and Business Inquiries

Nike publishes a dedicated corporate contact options page that routes non-customer requests to the right place rather than to the switchboard:

Company Background

Nike began on January 25, 1964, as Blue Ribbon Sports, a partnership between University of Oregon track coach Bill Bowerman and his former runner Phil Knight, importing Onitsuka Tiger shoes from Japan and selling them out of Knight’s car at track meets. The company incorporated in Oregon in 1967, took the name Nike, Inc. on May 30, 1971 (the year the Swoosh was designed), and went public in December 1980. Its modern shape came from a few defining moves: the Air Jordan partnership that turned a rookie basketball player into a stand-alone brand, the 2003 acquisition of Converse for $309 million, and the 1990 opening of the Beaverton campus that remains its headquarters today.

Today NIKE, Inc. is the largest seller of athletic footwear and apparel in the world, trading on the New York Stock Exchange under the ticker NKE. For the fiscal year ended May 31, 2026, the company reported revenue of $46.4 billion (flat on a reported basis), net income of $3.1 billion, and approximately 73,000 employees worldwide, including retail and part-time staff. About 56 percent of sales come from outside the United States. The company sells through its own NIKE Direct stores and digital platforms ($17.7 billion in fiscal 2026) and through wholesale partners ($27.5 billion), under the Nike, Jordan and Converse brands.

Leadership

Elliott Hill is President and Chief Executive Officer of NIKE, Inc. A 32-year Nike veteran who retired in 2020, he returned to lead the company on October 14, 2024, succeeding John Donahoe, and has spent fiscal 2026 reorganizing Nike around what it calls a “Sport Offense” operating model. Co-founder Phil Knight remains Chairman Emeritus, while former CEO Mark Parker serves as Executive Chairman of the Board and Matthew Friend as Chief Financial Officer. Unlike most large U.S. corporations, Nike is not a Delaware company: NIKE, Inc. is incorporated in Oregon, the same state as its headquarters. Our Oregon business search guide explains how to look up the corporate registration and registered agent through the Oregon Secretary of State.

Key Office Locations

The Beaverton campus is the global headquarters, but Nike runs its regions from three other hubs. The European headquarters in Hilversum, the Netherlands (established 1999) manages the EMEA geography with more than 2,000 employees. The Greater China headquarters in Shanghai opened in 2013, and Converse is run from its own 11-story headquarters in Boston, Massachusetts, which opened in 2015. Nike’s U.S. logistics backbone is in Memphis, Tennessee, where four of its eight major U.S. distribution centers are located; the others are near Indianapolis, in Dayton, Tennessee, and in Bloomington, California, plus a Converse facility in Ontario, California. Outside the U.S., Nike owns major distribution centers in Laakdal, Belgium; Taicang, China; Tomisato, Japan; and Icheon, South Korea.

Dealing with Customer Complaints

Start with consumer services: call 1-800-806-6453 or open a chat, and write down the date, the representative’s name, and any case number. Most Nike disputes are about refunds that have not posted, returns marked as not received, or SNKRS orders that were cancelled — all of which the front line can usually fix if you have the order number. If the first answer does not resolve it, ask for a supervisor and request a written response through the same chat or email thread. Because Nike explicitly discards unsolicited mail sent to One Bowerman Drive, the “write to the corporate office” step that works at many companies does not work here; keep the escalation inside your existing case so it stays on record.

If Nike still does not resolve the problem, take it outside the company. Nike is a retailer rather than a regulated utility, so the relevant federal agency is the Federal Trade Commission: file a report at ReportFraud.ftc.gov, which the FTC uses to track patterns of unfair or deceptive practices. In parallel, file with your state attorney general’s consumer protection office — for Nike’s home state that is the Oregon Department of Justice, which forwards complaints to the company and requests a response. If you paid by credit card, a chargeback through your card issuer is often the fastest route for a refund that never arrived. For an unresolved money dispute, small claims court remains available; check the dispute-resolution section of Nike’s Terms of Sale first, since it governs how claims against the company must be brought.

Summary

Nike’s headquarters is at One Bowerman Drive, Beaverton, OR 97005 — the Philip H. Knight Campus in unincorporated Washington County — but customers should never need to go there. Consumer services at 1-800-806-6453 or the nike.com chat handle orders and returns from 4 AM to 11 PM Pacific every day, Nike stores take returns in person, and the FTC and your state attorney general are the escalation path when a dispute stalls. Looking for another company’s corporate contacts? Browse our other headquarters guides.

Frequently Asked Questions

Where is Nike’s headquarters located?

Nike’s world headquarters is at One Bowerman Drive, Beaverton, Oregon 97005, on the 400-acre Philip H. Knight Campus. The campus is technically in unincorporated Washington County just outside Beaverton’s city limits, but Beaverton is the correct city for mail and directions.

What is Nike’s customer service phone number?

Nike consumer services is 1-800-806-6453 (1-800-806-NIKE), open 4 AM to 11 PM Pacific time, seven days a week. Live chat on nike.com/help and in the Nike app runs the same hours.

Who is the CEO of Nike?

Elliott Hill has been President and Chief Executive Officer of NIKE, Inc. since October 14, 2024. Mark Parker is Executive Chairman, and co-founder Phil Knight is Chairman Emeritus.

Who owns Nike?

Nike is a publicly traded company listed on the New York Stock Exchange as NKE, so it is owned by its shareholders. Swoosh, LLC, an entity formed by co-founder Phil Knight, held about 79 percent of Nike’s Class A stock as of June 2026, and Class A holders elect three-quarters of the board, so the Knight family retains effective control.

Can I send a complaint letter to Nike headquarters?

Nike asks customers not to send letters or packages to its headquarters unless a Nike representative has directed them to, and says unsolicited mail is discarded. Escalate through your consumer services case instead, then to the FTC at ReportFraud.ftc.gov or your state attorney general if needed.

What is the difference between Nike World Headquarters and the Philip H. Knight Campus?

They are the same place. Nike renamed its Beaverton world headquarters the Philip H. Knight Campus in October 2025 to honor its co-founder; the address, One Bowerman Drive, did not change.