Porsche headquarters for U.S. customers is Porsche Cars North America at One Porsche Drive, Atlanta, GA 30354 — the 2015 campus next to Hartsfield-Jackson airport that also houses the Porsche Experience Center. The global parent, Dr. Ing. h.c. F. Porsche AG, remains at Porscheplatz 1 in Stuttgart-Zuffenhausen, Germany. Below you will find both addresses, the verified 1-800-PORSCHE customer service and roadside assistance numbers, the mailing address for written complaints, and the escalation path that works when a dealer cannot resolve your problem.
| U.S. headquarters | Porsche Cars North America, Inc., One Porsche Drive, Atlanta, GA 30354, United States |
| Corporate office (mail) | Porsche Cars North America, One Porsche Drive, Atlanta, GA 30354 (executive offices; no vehicle service performed here) |
| Global headquarters | Dr. Ing. h.c. F. Porsche AG, Porscheplatz 1, 70435 Stuttgart, Germany |
| Customer service phone number | 1-800-767-7243 (1-800-PORSCHE), Mon–Fri 8 AM–10 PM ET, Sat 8 AM–8 PM ET |
| Roadside assistance | 1-800-767-7243 (24 hours a day, 365 days a year) |
| Porsche Financial Services | 1-800-767-7243 |
| [email protected] |
Porsche Headquarters Location and Contact Information
Porsche Cars North America, Inc. (PCNA) — the exclusive U.S. importer of the 911, 718, Macan, Cayenne, Panamera and Taycan — is headquartered at One Porsche Drive, Atlanta, GA 30354. The company has called Atlanta home since 1998, but the current building is much newer: the One Porsche Drive campus opened in 2015 on a former Ford plant site at the edge of Hartsfield-Jackson Atlanta International Airport, replacing the older offices on Hammond Drive in the city’s northern suburbs. If an older directory still lists a Hammond Drive or Reno, Nevada address for Porsche, it is out of date.
Keep in mind that One Porsche Drive is an executive office and brand campus, not a dealership. Warranty work, recalls and repairs are handled by the 203 independently owned Porsche Centers across the country, so walking into headquarters with a service problem will not get your car fixed. The campus does welcome the public, though: it houses the Porsche Experience Center Atlanta with its driver development tracks, Restaurant 356, the Heritage Gallery and a Porsche Classic workshop. The global parent company, Dr. Ing. h.c. F. Porsche AG, is headquartered at Porscheplatz 1, 70435 Stuttgart, Germany, next to the factory that has built the 911 since 1964; its switchboard (+49 711 911-0) is a corporate line, not a customer service number.
Phone Contacts
Porsche routes almost everything in the United States through a single toll-free number, 1-800-PORSCHE, and the menu sends you to the right team. These details come from Porsche’s official locations and contact page and its roadside assistance page:
- Customer service (Customer Commitment team): 1-800-767-7243 (1-800-PORSCHE) — Monday to Friday 8 AM–10 PM Eastern, Saturday 8 AM–8 PM Eastern, closed Sunday
- Roadside assistance: 1-800-767-7243 — 24 hours a day, 365 days a year, for towing, jump starts, flat tires, lock-outs, fuel delivery and out-of-charge service during the new-car or Certified Pre-Owned warranty
- Porsche Financial Services (leases and loans): 1-800-767-7243, per the Porsche Financial Services contact page
- Email: [email protected]
- Porsche AG, Stuttgart (corporate switchboard, not customer service): +49 711 911-0
Customer Service and Support Channels
The phone line is the main door, but it is not the only one. Owners with a Porsche ID can use the My Porsche app to check vehicle status, send navigation destinations, control remote functions such as pre-conditioning, and manage Porsche Connect services; the companion Ask Porsche help hub answers the common setup questions about Apple CarPlay, Android Auto and account linking without a call. Written questions and case follow-ups go to [email protected] — include your VIN and the name of your Porsche Center so the case can be matched to the dealer’s records.
For anything that involves the physical car, your Porsche Center remains the first stop, because the dealer performs the diagnosis and warranty repair and files the case with PCNA. Porsche’s public relations and social media teams do not handle owner cases, so a public post will usually be redirected to the 1-800 number anyway. One practical tip: the customer service line opens at 8 AM Eastern, and weekday calls placed in that first hour tend to have the shortest queues.
Mailing Addresses for Correspondence
Porsche does not publish a long list of departmental P.O. boxes the way a bank does; nearly all written correspondence goes to the Atlanta campus. These are the addresses Porsche lists on its official contact pages:
| General correspondence and complaints | Porsche Cars North America, One Porsche Drive, Atlanta, GA 30354 |
| Porsche Financial Services | Attn: Customer Services, Porsche Financial Services, One Porsche Drive, Atlanta, GA 30354 |
| Global headquarters (Germany) | Dr. Ing. h.c. F. Porsche AG, Porscheplatz 1, 70435 Stuttgart, Germany |
Lease and loan payments follow the instructions on your Porsche Financial Services statement or online account rather than the street address above, so check the statement before mailing a check.
Company Background
Ferdinand Porsche opened his engineering office in Stuttgart in 1931, designing cars for other manufacturers — most famously the Volkswagen Beetle — before his son Ferry built the first car to carry the family name, the 356, in 1948. The 911 followed in 1963 and has been in continuous production at the Zuffenhausen plant ever since. Porsche Cars North America was established in 1984 in Reno, Nevada, moved to Atlanta in 1998, and opened the One Porsche Drive campus in 2015. Porsche Cars Canada, once part of PCNA, became a separate subsidiary in 2008.
Today Porsche AG is a listed company: its preference shares have traded on the Frankfurt Stock Exchange under the ticker P911 since the September 2022 IPO, while the voting ordinary shares are split between Volkswagen AG (75 percent minus one share) and the Porsche and Piëch family holding company Porsche Automobil Holding SE (25 percent plus one share). The group employed about 42,000 people at the end of 2025 and delivered 279,449 cars worldwide that year, down 10 percent from 2024 as sales in China slowed. North America was the largest region with 86,229 deliveries, and the U.S. set an all-time retail record of 76,219 cars, led by the Macan, Cayenne and 911.
Leadership
Porsche AG has a new chief executive. Dr. Michael Leiters, a former Porsche engineer who went on to run McLaren Automotive, became Chairman of the Executive Board on January 1, 2026, succeeding Oliver Blume, who led Porsche for ten years and continues as CEO of the Volkswagen Group. In the United States, Timo Resch has been President and CEO of Porsche Cars North America since November 2023, based in Atlanta. PCNA itself is incorporated in Delaware — you can look up the registration through our Delaware business search guide — and is registered as a foreign corporation in Georgia, where our Georgia business search guide explains how to pull the filing.
Key Office Locations
Atlanta is the U.S. headquarters, but Porsche’s North American footprint stretches across the continent. The Porsche Experience Center Los Angeles at 19800 South Main Street in Carson, California — a 53-acre site opened in 2016 — doubles as the home of Porsche Motorsport North America. Porsche Financial Services and Porsche Digital operate from the Atlanta campus, Porsche Cars Canada is based in the Toronto area, and the global engineering, design and production hubs are in Stuttgart-Zuffenhausen, Weissach and Leipzig, Germany. Porsche also runs Experience Centers in Germany, the UK, France, Italy, Japan and China.
Dealing with Customer Complaints
Start with the dealer and the Customer Commitment line: call 1-800-767-7243 or email [email protected], quote your VIN, and ask for a case number. Keep every repair order — the dates and mileage on those documents matter later. If the front line cannot resolve it, put the complaint in writing to Porsche Cars North America, One Porsche Drive, Atlanta, GA 30354, referencing the case number; written complaints to headquarters are logged and routed to a regional or executive escalation team.
Because Porsche is an automaker, you have a regulator most companies’ customers do not. Safety defects — brakes, steering, airbags, fire risk, unintended acceleration — should be reported to the National Highway Traffic Safety Administration at nhtsa.gov/report-a-safety-problem or by calling the Vehicle Safety Hotline at 888-327-4236; NHTSA complaints feed the recall investigations that force manufacturers to act. Non-safety disputes over advertising, financing or warranty terms can go to the Federal Trade Commission and your state attorney general. Finally, if a defect keeps coming back, every state has a lemon law with an arbitration program, and small-claims court remains an option for smaller money disputes.
Summary
Porsche’s U.S. headquarters is Porsche Cars North America at One Porsche Drive, Atlanta, GA 30354, with the global parent Porsche AG at Porscheplatz 1, Stuttgart. Almost everything an owner needs runs through 1-800-767-7243 (1-800-PORSCHE) — customer service on weekdays and Saturdays, roadside assistance around the clock — with [email protected] for written cases and NHTSA as the escalation route for safety problems. Looking for another company’s corporate contacts? Browse our other headquarters guides.
Frequently Asked Questions
Where is Porsche’s headquarters located?
Porsche Cars North America, the U.S. headquarters, is at One Porsche Drive, Atlanta, GA 30354. The global headquarters of Dr. Ing. h.c. F. Porsche AG is at Porscheplatz 1, 70435 Stuttgart, Germany.
What is Porsche’s customer service phone number?
Call 1-800-767-7243 (1-800-PORSCHE), Monday to Friday 8 AM–10 PM Eastern and Saturday 8 AM–8 PM Eastern. The same number reaches 24/7 roadside assistance and Porsche Financial Services.
Who is the CEO of Porsche?
Dr. Michael Leiters has been CEO (Chairman of the Executive Board) of Porsche AG since January 1, 2026, succeeding Oliver Blume. Timo Resch is President and CEO of Porsche Cars North America.
Who owns Porsche?
Porsche AG is majority-owned by Volkswagen AG, which holds 75 percent minus one share of the voting stock; Porsche Automobil Holding SE, the Porsche and Piëch family holding company, owns 25 percent plus one share. Non-voting preference shares trade in Frankfurt as P911.
How do I file a complaint with Porsche corporate?
Open a case at 1-800-767-7243 or [email protected] first, then write to Porsche Cars North America, One Porsche Drive, Atlanta, GA 30354 with the case number. Safety defects should also be reported to NHTSA at 888-327-4236.
Can I visit Porsche headquarters in Atlanta?
Yes. The Porsche Experience Center Atlanta at One Porsche Drive is open to the public for driving experiences, Restaurant 356 and the Heritage Gallery, although the corporate offices themselves are not a customer service location.