Uber headquarters is at 1725 3rd Street, San Francisco, CA 94158, on the company’s Mission Bay campus next to Chase Center. If you are looking for that address, you have probably also discovered that Uber does not run a traditional customer service switchboard: support is built into the app, and the few phone numbers Uber publishes are for specific situations. Below you will find the verified corporate office address (and the two older addresses many directories still list), every phone number Uber actually publishes on its official pages, the in-app channels that resolve most problems, and the escalation steps that work when normal support stalls.
| Headquarters | 1725 3rd Street, San Francisco, CA 94158, United States |
| Corporate office | Uber Technologies, Inc., 1725 3rd Street, San Francisco, CA 94158 (no walk-in customer service) |
| Former headquarters | 1515 3rd Street, San Francisco, CA 94158 (2020–2022 filings) and 1455 Market Street, San Francisco, CA 94103 (pre-2020) — both still appear in older directories |
| Safety Incident Reporting Line | 1-800-285-6172 (safety-related issues only; call 911 first in an emergency) |
| Premium rider support | 1-800-314-2308 (24 hours a day, for eligible riders) |
| Corporate phone (SEC filings) | 415-612-8582 |
Uber Headquarters Location and Contact Information
Uber Technologies, Inc. is headquartered at 1725 3rd Street, San Francisco, CA 94158. That is the address of its principal executive offices in the company’s annual report filed with the SEC in February 2026, and it has been the official address since the 2023 filing year. The building is an 11-story glass tower at the corner of 3rd and 16th Streets in Mission Bay, one of two towers (1655 and 1725 3rd Street) that make up Uber’s current headquarters campus beside the Chase Center arena. Uber reports about 1.8 million square feet of headquarters space in the San Francisco Bay Area in total.
Be careful with older information. Uber’s 2020 through 2022 annual reports listed 1515 3rd Street, a neighboring building on the same campus that Uber later subleased to another tenant, and for most of the 2010s the company was headquartered at 1455 Market Street in the Mid-Market district. Both addresses still circulate in business directories and on contact-lookup sites, so mail sent there may be delayed. Also keep in mind that the corporate office is an executive workplace, not a customer-service location: there is no support desk at 1725 3rd Street, and showing up in person will not resolve a fare, account, or driver-payment issue. The address matters for written correspondence — formal complaints, legal notices, and business mail addressed to Uber Technologies, Inc.
Phone Contacts
Uber is deliberately app-first, and the company does not publish a general customer service number for riders or drivers. The numbers below are the ones that appear on Uber’s own contact page and help center. Any other “Uber customer service number” you find on a third-party site should be treated with suspicion — scam lines that impersonate Uber support are common.
- Safety Incident Reporting Line: 1-800-285-6172 — strictly for safety-related help after a trip incident; call 911 first if anyone needs police or medical attention
- Premium rider support: 1-800-314-2308 — 24 hours a day for Uber’s “most dedicated riders”; you confirm the phone number on your account when you call
- Ride by phone (no app needed): 1-833-USE-UBER (1-833-873-8237) — daily 5 AM to 1 AM Eastern, for booking a ride by telephone
- Uber Eats merchants and restaurants: 833-275-3287 — 24/7 U.S. phone support
- Uber for Business account admins: 833-305-4871
- Uber Freight carriers: 844-822-8237 or 833-956-0471; shippers: 877-289-8237
- Drivers and couriers: no public number — open the Driver app, tap Help, choose the issue, and use Call Support where it is offered for that issue type
- Corporate switchboard (from SEC filings): 415-612-8582 — executive offices, not customer support
Customer Service and Support Channels
For riders, almost everything runs through the app. Open the Uber app, go to Your Trips, select the trip in question, and tap Help. From there you can report a fare problem, a route issue, a lost item, a cancellation fee, or a driver concern, and Uber routes the case to an agent who can see the trip details. Many issues get an automated review and refund decision within minutes; others open a support thread you can follow under Help → Support messages. The same flow exists in the Uber Eats app for orders, and in the Driver app for earnings, account, and document questions.
If you do not have the app handy, help.uber.com mirrors the in-app help center with separate portals for riders, Uber Eats, driving and delivering, merchants, and Uber for Business; signing in lets you pick a specific trip. Riders who prefer the telephone can book through 1-833-USE-UBER without an app at all. One practical tip: always start from the specific trip rather than a general “contact us” form. A case opened from the trip screen carries the fare, route, and driver data with it, which means fewer back-and-forth messages and a faster decision.
Company Background
Uber was founded in San Francisco in 2009 by Garrett Camp and Travis Kalanick as UberCab, an on-demand black-car service summoned from a phone. The business was incorporated in Delaware as Ubercab, Inc. in July 2010 and took its current name, Uber Technologies, Inc., in February 2011. What followed was one of the fastest global expansions in business history: ride-hailing in hundreds of cities, the launch of Uber Eats in 2014, Uber Freight in 2017, and an initial public offering on the New York Stock Exchange in May 2019 under the ticker UBER.
Today Uber operates in more than 70 countries and over 15,000 cities, with approximately 34,000 employees worldwide as of December 31, 2025 (the drivers and couriers who use the platform are independent contractors, not employees, and are not included in that figure). In 2025 the platform handled 13.6 billion trips and $193 billion in gross bookings, with 202 million monthly active platform consumers on average. Growth has continued into 2026: Uber’s second-quarter 2026 results reported 208 million monthly active consumers and 3.9 billion trips in the quarter alone.
Leadership
Dara Khosrowshahi has been Chief Executive Officer since 2017, when he joined from Expedia to steady the company after its founder-era turmoil; he signed the February 2026 annual report as CEO and principal executive officer. The wider executive team, per Uber’s leadership page, includes Andrew Macdonald as President and Chief Operating Officer and Tony West as Chief Legal Officer. Uber is a publicly traded Delaware corporation headquartered in California, so its registered corporate records live in two states: our Delaware business search guide covers the incorporation record, and our California business search guide explains how to find its foreign-corporation registration with the California Secretary of State.
Key Office Locations
San Francisco is home, but Uber’s workforce is spread across a global network of hubs. Chicago is the largest U.S. outpost outside the Bay Area: Uber Freight is headquartered in the city’s renovated Old Post Office, which also serves as the company’s first engineering hub outside San Francisco. Amsterdam is Uber’s headquarters for Europe, the Middle East, and Africa, with more than 1,100 employees across 20-plus teams. In India, Uber runs two technology centers in Bengaluru and Hyderabad that develop products such as Uber Bus and micromobility features for the global platform. Uber also maintains offices in New York, Seattle, Sunnyvale, London, Mexico City, and São Paulo, along with local “Greenlight Hub” driver support centers in many major markets.
Dealing with Customer Complaints
Start in the app: open the trip or order, tap Help, and describe the problem clearly. Save screenshots of the support thread, the date, and any case reference. If the first answer is an automated denial, reply in the same thread and ask for a human review — many refund decisions are reversed at this stage. For driver-conduct or safety concerns, Uber asks riders to use the Safety Incident Reporting Line at 1-800-285-6172 or, for suspected impairment, to email [email protected] as described on its zero-tolerance policy page.
If support does not resolve the matter, put the complaint in writing to Uber Technologies, Inc., 1725 3rd Street, San Francisco, CA 94158, with the trip date, the amount in dispute, and what you want done. The next step is outside the company: because Uber is a marketplace rather than a regulated bank or airline, the federal regulator is the Federal Trade Commission — file at reportfraud.ftc.gov — and your state attorney general’s consumer protection office can also open an inquiry. For unresolved money disputes, Uber’s terms of use include an arbitration agreement with a small-claims court carve-out, so small claims remains an option of last resort for amounts within your state’s limit.
Summary
Uber’s headquarters is at 1725 3rd Street, San Francisco, CA 94158 — not the 1455 Market Street or 1515 3rd Street addresses that many directories still show. For day-to-day problems the app’s Help section is the real front door, with 1-800-285-6172 reserved for safety incidents, 1-800-314-2308 for premium rider support, and 1-833-USE-UBER for booking a ride by phone. When escalation is needed, write to the corporate office and then turn to the FTC or your state attorney general. Looking for another company’s corporate contacts? Browse our other headquarters guides.
Frequently Asked Questions
Where is Uber’s headquarters located?
Uber Technologies, Inc. is headquartered at 1725 3rd Street, San Francisco, CA 94158, in the Mission Bay neighborhood next to Chase Center. This is the address listed in Uber’s current SEC filings.
Does Uber have a customer service phone number?
Not a general one. Uber handles rider and driver support through the Help section of its apps. The published numbers are 1-800-285-6172 for safety incidents, 1-800-314-2308 for 24-hour premium rider support, and 1-833-USE-UBER (1-833-873-8237) to book a ride by phone.
How do I contact the Uber corporate office?
Write to Uber Technologies, Inc., 1725 3rd Street, San Francisco, CA 94158. The corporate phone number in SEC filings is 415-612-8582, but the office does not handle customer service — use the app for trip and account issues.
Who is the CEO of Uber?
Dara Khosrowshahi is Chief Executive Officer of Uber. He has led the company since 2017.
Who owns Uber?
Uber is a publicly traded company owned by its shareholders. Its stock trades on the New York Stock Exchange under the ticker UBER, and the company is incorporated in Delaware.
Did Uber move its headquarters?
Yes. Uber left 1455 Market Street for its new Mission Bay campus in 2020, first listing 1515 3rd Street and, since 2023, 1725 3rd Street as its principal executive office. Directories that still show 1455 Market Street are out of date.