Walmart Headquarters

Walmart headquarters has a new address. After decades at 702 S.W. 8th Street, the world’s largest retailer moved its executive offices onto a 350-acre campus in Bentonville, Arkansas, and its SEC filings now list 1 Customer Drive, Bentonville, AR 72716 as the principal executive office. Below you will find everything you need to reach the company: the current corporate office address, the verified customer service number, the right contacts for MoneyCard, investor and ethics questions, and the escalation path that actually works when a store or an online order lets you down.

Walmart Headquarters Location and Contact Information

Walmart Inc. is headquartered at 1 Customer Drive, Bentonville, AR 72716. This is a recent change. For decades every Walmart annual report carried the address 702 S.W. 8th Street, the low-slung brick “Home Office” that Sam Walton ran the company from. In January 2025 the company opened its new Home Office campus — 350 acres of mass-timber office buildings, a food hall, a childcare center, a fitness center and seven miles of trails woven into downtown Bentonville — and beginning with the quarterly report filed in June 2025, Walmart’s SEC cover page switched to 1 Customer Drive. The most recent Form 10-Q, filed in August 2026, still lists that address along with the corporate telephone number (479) 273-4000.

Keep in mind that the Home Office is an executive campus, not a store. There is no customer service counter, no returns desk and no pharmacy at 1 Customer Drive, and the (479) switchboard reaches corporate departments rather than a help line. Thousands of associates work on the campus, but the people who can actually fix a missing order or a refund sit in Walmart’s customer care centers and in the 4,600-plus U.S. stores. For anything involving a purchase, start with the number below or with the manager of the store where you shopped.

Phone Contacts

Walmart publishes surprisingly few phone numbers, and the ones that circulate on third-party directories are often outdated. These numbers appear on Walmart’s own corporate contact page and the official pages of its financial and ethics programs:

• Customer service (stores and Walmart.com orders): 1-800-925-6278 (1-800-WALMART) — also available in American Sign Language through video relay
• Home Office switchboard: (479) 273-4000 — the corporate number on Walmart’s SEC filings, not a customer service line
• Walmart MoneyCard: (877) 937-4098 — 5 AM to 9 PM Pacific, seven days a week (MoneyCard contact page)
• Global Ethics Helpline: 1-800-963-8442 (1-800-WM-ETHIC), or [email protected] — for reporting misconduct, available 24/7 (walmartethics.com)
• Shareholder services (Computershare, transfer agent): 1-800-438-6278 — stock records, dividends and transfers
• Investor relations: [email protected]

Customer Service and Support Channels

For online orders, the fastest route is usually not the phone at all. The Walmart app and the Help Center at walmart.com/help let you track a delivery, report a missing or damaged item, start a return and open a chat with an agent from the order itself — which means the agent already has your order number and delivery photos in front of them. Walmart+ members get the same tools with priority access. Sam’s Club members have a separate help center and phone line; see our Sam’s Club headquarters guide for those contacts.

For in-store problems, the store itself is the right first stop: every Walmart has a customer service desk, and the store manager has real authority over refunds, price adjustments and staffing complaints. On social media, Walmart’s official accounts are @WalmartNews on X and facebook.com/walmart; they are run by the communications team, so use them for public questions rather than order details. One practical tip: whichever channel you choose, weekday mornings typically have the shortest phone and chat queues, while Sunday evenings and the days after a holiday weekend are the busiest.

Mailing Addresses for Corporate, MoneyCard and Investor Correspondence

Unlike a bank, Walmart does not publish a long list of payment addresses — most customer issues are resolved in store or online. The addresses below are the ones Walmart and its program partners publish for written correspondence:

Company Background

Sam Walton opened the first Walmart on July 2, 1962 in Rogers, Arkansas, a few miles from where the company still lives today. The business incorporated as Wal-Mart Stores, Inc. in 1969, sold its first public shares in 1970 and listed on the New York Stock Exchange in 1972. Two format innovations defined the following decades: the first Sam’s Club warehouse opened in Midwest City, Oklahoma in 1983, and the first Walmart Supercenter — general merchandise plus a full grocery store under one roof — opened in Washington, Missouri in 1988. Walmart.com followed in 1996, and the company dropped “Stores” from its legal name in 2018 to become Walmart Inc., a nod to how much of its growth now comes from e-commerce.

The scale today is hard to overstate. According to the company’s annual report for the fiscal year ended January 31, 2026, Walmart generated total revenue of about $713 billion, operates 10,955 stores and clubs in 19 countries (4,611 Walmart U.S. stores, 601 Sam’s Clubs and 5,743 international units) alongside 371 distribution facilities, and employs approximately 2.1 million associates, roughly 1.6 million of them in the United States. Around 280 million customers visit its stores and websites every week. Walmart trades on the New York Stock Exchange under the ticker WMT and has topped the Fortune 500 revenue ranking for more than a decade, making it the world’s largest company by revenue.

Leadership

John Furner became President and Chief Executive Officer of Walmart Inc. on February 1, 2026, succeeding Doug McMillon, who led the company for twelve years. Furner started at Walmart as an hourly garden-center associate in 1993 and previously ran Sam’s Club and then Walmart U.S. The current executive team includes David Guggina as CEO of Walmart U.S., Latriece Watkins as CEO of Sam’s Club, Chris Nicholas as CEO of Walmart International and John David Rainey as Chief Financial Officer. Like most large public companies, Walmart Inc. is incorporated in Delaware even though it has always been run from Arkansas; our Delaware business search guide explains how to look up its registration, and the Arkansas business search guide covers the many Walmart subsidiaries registered in its home state.

Key Office Locations

Bentonville is unusual among corporate headquarters: the Home Office campus, the Sam’s Club home office and the Walmart Museum on the downtown square all sit within a couple of miles of each other. Beyond Arkansas, the company’s technology arm, Walmart Global Tech, lists U.S. offices in Silicon Valley (Sunnyvale), California; Hoboken, New Jersey; Reston, Virginia; and Seattle, Washington, plus international engineering centers in Bangalore and Chennai, India; Mexico City; San Jose, Costa Rica; and Tel Aviv. Walmart International runs its largest businesses from Mexico City (Walmex), Mississauga, Ontario (Walmart Canada), Bangalore (Flipkart) and Shenzhen (Walmart China).

Dealing with Customer Complaints

Start where the problem happened. For an in-store issue, ask for the store manager — not just the customer service desk — and note the date, the store number (printed on your receipt) and the name of the person you spoke with. For an online order, use the chat inside the app or call 1-800-925-6278 with the order number ready. Walmart’s 90-day return window and its willingness to refund or reship missing delivery items resolve the large majority of disputes at this level.

If the front line cannot resolve it, put the complaint in writing to the corporate office: Walmart Inc., 1 Customer Drive, Bentonville, AR 72716. Include your store number or order number, what you have already tried and what outcome you want; written complaints to headquarters are logged and routed to the customer relations team. Beyond that, you can file a report with the Federal Trade Commission at ReportFraud.ftc.gov and with your state attorney general — in Walmart’s home state that is the Arkansas Attorney General’s consumer protection division, which forwards complaints to the company and asks for a written response. Concerns about employee misconduct, safety or fraud go to the Global Ethics Helpline at 1-800-963-8442 instead. For unresolved money disputes, small-claims court remains an option of last resort; note that Walmart.com’s terms of use include an arbitration clause for online purchases, so check the terms before filing.

Summary

Walmart’s headquarters now sits at 1 Customer Drive, Bentonville, AR 72716, on the campus that replaced the old 702 S.W. 8th Street Home Office in 2025. Almost everything a customer needs, though, happens elsewhere: 1-800-925-6278 for customer service, the app for online orders, the store manager for in-store problems, (877) 937-4098 for MoneyCard accounts, and the FTC or the Arkansas Attorney General if escalation ever becomes necessary. Looking for another company’s corporate contacts? Browse our other headquarters guides.

Frequently Asked Questions

Where is Walmart’s headquarters located?

Walmart Inc. is headquartered at 1 Customer Drive, Bentonville, AR 72716, United States, on the new Home Office campus that opened in January 2025. Bentonville is in the northwest corner of Arkansas, a few miles from the site of the first Walmart store in Rogers.

Did Walmart move its headquarters?

Yes, but only across town. Walmart replaced its aging Home Office at 702 S.W. 8th Street with a 350-acre campus in Bentonville, and since mid-2025 its SEC filings list 1 Customer Drive as the principal executive office. The company remains headquartered in Bentonville, Arkansas.

What is Walmart’s customer service phone number?

Call 1-800-925-6278 (1-800-WALMART) for help with stores and Walmart.com orders. Walmart MoneyCard customers should call (877) 937-4098 instead, 5 AM to 9 PM Pacific, seven days a week.

How do I contact the Walmart corporate office?

Write to Walmart Inc., 1 Customer Drive, Bentonville, AR 72716, or call the Home Office switchboard at (479) 273-4000. The corporate office does not handle returns, refunds or order problems — use 1-800-925-6278 or the store for those.

Who is the CEO of Walmart?

John Furner is President and Chief Executive Officer of Walmart Inc. He took over from Doug McMillon on February 1, 2026, after previously leading Walmart U.S. and Sam’s Club.

Who owns Walmart?

Walmart is a publicly traded company (NYSE: WMT), but the Walton family — heirs of founder Sam Walton — still holds roughly 45 percent of the shares through Walton Enterprises and family trusts, making it the largest family-controlled company in the world.