Wells Fargo headquarters has a new home. After more than a century at 420 Montgomery Street, the bank sold its historic tower and moved its corporate headquarters a few blocks away to 333 Market Street in San Francisco. Below you will find everything you need to reach the bank: the current corporate office address, 24/7 customer service phone numbers, the correct mailing addresses for payments, and the steps that actually work when you need to escalate a complaint.
| Headquarters | 333 Market Street, San Francisco, CA 94105, United States |
| Corporate office | Wells Fargo, 333 Market Street, San Francisco, CA 94105 (no payments or deposits processed here) |
| Former headquarters | 420 Montgomery Street, San Francisco, CA 94104 (building sold; headquarters relocated) |
| Customer service phone number | 1-800-869-3557 (24 hours a day, 7 days a week) |
| Business banking | 1-800-225-5935 (24/7) |
| Credit cards | 1-800-642-4720 |
Wells Fargo Headquarters Location and Contact Information
Wells Fargo & Company is headquartered at 333 Market Street, San Francisco, CA 94105. This is a recent change: the bank’s official mailing address pages now list 333 Market Street as the corporate office, replacing the famous 420 Montgomery Street building that served as its headquarters since the Gold Rush era. The 420 Montgomery tower was put up for sale and is expected to be redeveloped, while Wells Fargo consolidated its San Francisco staff at the 333 Market Street tower it already owned.
Despite persistent rumors about leaving California, Wells Fargo has stated it remains headquartered in San Francisco. Keep in mind that the corporate office is an executive location, not a bank branch — you cannot make deposits or payments there, and walk-in customer service is not available. For everyday banking, use the branch and ATM locator instead.
Phone Contacts
Wells Fargo runs separate phone lines for each product, and calling the right one saves a transfer or two. These numbers come from the bank’s official contact page:
- Personal banking (checking, savings, debit cards): 1-800-869-3557 — 24/7
- Business banking: 1-800-225-5935 — 24/7
- Credit card account management: 1-800-642-4720
- Credit card applications: 1-800-967-9521 — 24/7
- Home mortgage: 1-866-234-8271
- Auto loans: 1-800-289-8004
- Online and mobile banking support: 1-800-956-4442 — 24/7
- Military banking: 1-855-872-2932 — 24/7
- Wells Fargo Advisors (investments): 1-866-281-7436
Customer Service and Support Channels
Phone is not the only way in. The Wells Fargo mobile app includes Fargo, the bank’s virtual assistant, which handles balance questions, card locks, and transaction searches without a hold queue. Signed-in customers can also send secure messages through the Online Banking message center — the safest route for anything involving account numbers, since Wells Fargo warns customers never to send account details by regular email.
On social media, the bank’s support team answers public questions through its verified accounts, but will always move you to a private, secure channel before discussing an account. If you prefer face-to-face help, Wells Fargo still operates about 4,000 branches nationwide. One practical tip: phone queues are consistently shortest on weekday mornings before 9 AM local time.
Mailing Addresses for Payments and Correspondence
Sending a payment or document to the wrong address is the most common cause of processing delays — and the corporate headquarters cannot process payments at all. These are the bank’s official mailing addresses, published on its addresses page:
| General correspondence | Wells Fargo Bank, P.O. Box 6995, Portland, OR 97228-6995 |
| Credit card payments | Wells Fargo Card Services, P.O. Box 51193, Los Angeles, CA 90051-5493 |
| Auto loan payments | Wells Fargo Auto, Attn: Payments, P.O. Box 51963, Los Angeles, CA 90051-6263 |
| Home mortgage payments | Wells Fargo Home Mortgage, P.O. Box 10335, Des Moines, IA 50306-0335 |
| Home equity payments | Wells Fargo Home Equity, P.O. Box 10335, Des Moines, IA 50306-0335 |
| Corporate office (no payments) | Wells Fargo, 333 Market Street, San Francisco, CA 94105 |
Which Address Goes on Direct Deposit and Wire Forms?
Direct deposit and wire forms usually ask for the bank’s routing number rather than a street address — and Wells Fargo routing numbers vary by the state where you opened your account, so check yours on the bank’s routing numbers page or the bottom of your checks. When a form insists on a bank address, note that the legal banking entity, Wells Fargo Bank, N.A., is chartered in Sioux Falls, South Dakota — a separate address from the corporate headquarters. You can verify the registered entity through the state registry; our South Dakota business search guide explains how.
Company Background
Henry Wells and William Fargo founded the company in 1852 to serve Gold Rush California, carrying money and valuables by stagecoach — the same stagecoach that still appears in the bank’s logo. The modern company took shape through two giant mergers: Norwest Corporation in 1998 (the combined bank kept the Wells Fargo name and San Francisco headquarters) and Wachovia in 2008, which extended its branch network coast to coast.
Today Wells Fargo is one of the four largest banks in the United States, trading on the New York Stock Exchange under the ticker WFC. The company reported roughly 197,000 employees as of mid-2026 — a number that has been shrinking for six straight years as the bank streamlines operations. A major milestone came in June 2025, when the Federal Reserve lifted the asset cap it had imposed on the bank in 2018, closing the books on the fake-accounts era and freeing Wells Fargo to grow again.
Leadership
Charlie Scharf has served as Chief Executive Officer since October 2019 and added the Chairman title in October 2025. Incidentally, the holding company Wells Fargo & Company is incorporated in Delaware, like most large U.S. corporations — our Delaware business search guide covers how to look up corporate registrations there.
Key Office Locations
The San Francisco headquarters is the official home, but most Wells Fargo employees work elsewhere. Charlotte, North Carolina hosts the bank’s largest employee hub. New York City became a bigger footprint in 2025, when the bank purchased its offices at Hudson Yards in Manhattan. Des Moines, Iowa anchors the home mortgage business, Sioux Falls, South Dakota holds the national bank charter, and a large new campus serves the Dallas area in Texas.
Dealing with Customer Complaints
Start with the standard channels: call 1-800-869-3557 or send a secure message, and keep a record of the date and the representative’s name. If the front line cannot resolve it, put the complaint in writing to the corporate office at 333 Market Street, San Francisco, CA 94105 — written complaints to headquarters are logged and routed to an escalation team.
Because Wells Fargo is a federally regulated bank, you also have a step most companies’ customers do not: file a complaint with the Consumer Financial Protection Bureau or the OCC’s HelpWithMyBank.gov. Banks are required to respond to CFPB complaints, typically within 15 days, and this route has a strong track record of unsticking stalled disputes. For unresolved money disputes, small-claims court remains an option of last resort.
Summary
Wells Fargo’s headquarters now sits at 333 Market Street, San Francisco, CA 94105, though virtually everything a customer needs happens through other channels: 1-800-869-3557 for 24/7 customer service, the official mailing addresses above for payments, and the CFPB when escalation is needed. Looking for another company’s corporate contacts? Browse our other headquarters guides.
Frequently Asked Questions
Where is Wells Fargo’s headquarters located?
Wells Fargo & Company is headquartered at 333 Market Street, San Francisco, CA 94105, United States.
Did Wells Fargo move its headquarters?
Yes. Wells Fargo sold its longtime headquarters at 420 Montgomery Street and relocated the corporate office to 333 Market Street, a tower it owns a few blocks away. The company says it remains headquartered in San Francisco.
What is Wells Fargo’s 24/7 customer service number?
Call 1-800-869-3557 (1-800-TO-WELLS) any time, day or night, for personal banking. Business customers can call 1-800-225-5935, also 24/7.
How do I contact the Wells Fargo corporate office?
Write to Wells Fargo, 333 Market Street, San Francisco, CA 94105. Note that the corporate office cannot process payments or deposits — use the mailing addresses listed above for those.
Who is the CEO of Wells Fargo?
Charlie Scharf is Chairman and Chief Executive Officer. He has led the bank since October 2019.
Where do I mail a Wells Fargo credit card payment?
Send credit card payments to Wells Fargo Card Services, P.O. Box 51193, Los Angeles, CA 90051-5493.